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You can use your mobile device, including a smart watch, for one-touch MFA authorization. This makes logging in when prompted for MFA quicker than receiving a text message or answering knowledge base questions. To use the mobile app for one-touch MFA authorization, follow the directions below after you have been prompted for an MFA method.
1. Select Send login request to <your device>
2. Click Submit
3. Tap the notification
4. If needed, unlock the phone
5. At the bottom, tap Approve Request
6. Complete authentication as prompted, if necessary
Need additional help? Contact the HWS IT Services Help Desk.