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To "Junk" an E-mail:
To "Junk" an e-mail in the Outlook Client or 365, you have several ways to mark it as "junk" or "spam". This action removes the e-mail from your Inbox folder and, in some cases, adds the sender to your UnSafe Senders list.
Navigate to the e-mail you have identified as junk and choose one of the following options:
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Report Junk: Highlight the e-mail, then on the Home Ribbon, choose Report > Report Junk. This will move the e-mail into your Junk Folder.
- Drag/Drop: Select the e-mail, and drag/drop it into the Junk Email folder.
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Right Click: Right click the e-mail, then choose Report > Report Junk. This will move the e-mail into your Junk Folder.
To "UnJunk" an E-mail:
To "Unjunk" an e-mail in Outlook 365, you need to mark it as "Not Junk" or "Not Spam". This action removes the e-mail from your Junk Email folder and, in some cases, adds the sender to your Safe Senders list. By marking an e-mail as "Not Junk", you're training Outlook to recognize that sender as legitimate, and future e-mails from that address should arrive in your Inbox.
- Navigate to the Junk E-mail folder listed in your e-mail folder list in the left column, locate the e-mail that was incorrectly classified as junk and click the button It's not junk.
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Outlook on the web: Select the e-mail, then click the [...] (More actions) menu, and choose Mark as not junk or Not junk.
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Outlook desktop client: Select the e-mail, then on the Home ribbon click the Junk button and choose Not Junk.
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Alternatively, right-click the e-mail and select "Mark as not junk" or "Not Junk" .
(Optional) Add the sender to your Safe Senders list: This ensures future e-mails from that sender bypass the junk filter.