How To: Sign-in to the IT Service Site

Body

Overview

Employees and students are encouraged to sign-in to IT Services site. Doing so allows users to access additional IT Services site features.  

Why Sign in?

By signing into the IT Services site, users are able to:

  • Save favorite services
  • Open new tickets
  • View the status of their tickets
  • Share knowledge base articles
  • View services and knowledge base articles that are not published to the public and require a login to view

Signing In

  1. Click the Sign In link in the top right corner of the screen.

  1. Enter your HWS username and password, and click Sign In.

  1. Your name should now appear in the top right corner of the screen indicating that you are logged in.

Details

Details

Article ID: 169093
Created
Fri 10/3/25 12:47 PM
Modified
Fri 2/27/26 10:20 AM