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In order to receive some expected e-mails through the campus e-mail system you may have to unjunk and adjust your anti-spam settings in the SonicWall e-mail security system. This software has adjustable settings for allowing or blocking e-mails. Use the following steps to manage your e-mail security when you are not receiving e-mails from known sources.
Logging In
Unjunking E-mail
Setting Anti-Spam, Anti-Phishing Controls
Changing Junkbox Settings
Logging In
To log in to the anti-spam utility:
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Point your Internet browser to http://antispam.hws.edu
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When prompted, enter your HWS username and password
Note: Be sure the domain is hwsmicro.
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Click Login
Unjunking E-mail
To unjunk or delete e-mails:
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In the left control pane, click Junk Box
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Check the boxes to select the e-mail to unjunk or delete
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Click one of the following:
Unjunked e-mails are sent to theain inbox of your e-mail. Deleted e-mails will not be viewed.
Note: To view a complete list and search for junk e-mails, click on the categories located on the right of the screen.
Setting Anti-Spam, Anti-Phishing Controls
To block or unblock an e-mail:
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In the left control pane, click Anti-Spam > Address Books
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Click Blocked or Allow, as desired
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Click Add
Note: An e-mail cannot appear on both the allowed and blocked lists.
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From the dropdown, select
People or Companies
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Enter the e-mail address
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Click Add
This process can be repeated for Companies and Lists.
To find an e-mail address in the list:
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In the search box, enter the e-mail address
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Click Go
To control spam-blocking aggressiveness:
Corporate defaults are set by the network administrator. You may either use the defaults or adjust the settings.
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In the left control pane, click Anti- Spam > Anti-Spam Aggressiveness
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Uncheck Adhere to System Defaults
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Select the settings (Mild, Medium, Strong) for each of the categories listed
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Click Apply Changes
Higher numbers will result in more e-mails classified as Spam.
To control foreign language settings:
If you wish to display e-mails in a language other than English, you must install the appropriate language packs on your computer.
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In the left control pane, click Anti- Spam > Languages
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Uncheck Adhere to System Defaults
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Select the settings for each of the languages listed
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Click Apply Changes
Changing Junkbox Settings
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In the left control pane, click Anti-Spam > Spam Management
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Uncheck Adhere to System Defaults
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For each category (Spam, Likely Spam) use the radio buttons to adjust the settings
You may enter a new tag in the tag field.
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Check Accept automated Allowed Lists
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Click Apply Changes To add a delegate:
Delegates are people who have full access to your individual Junk Box.
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Click Settings > Delegate
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Click Add
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In the search box, enter the name of delegate
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Click Go
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Check the delegate
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Click Add Delegate
To set the frequency of junk box summaries:
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In the left control pane, click Junk Box Management > Junk Box Summary
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In the Junk Box Summary screen, uncheck Adhere to Corporate defaults
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From the Frequency of summaries dropdown menu, select the hour or day
Note: Default settings cannot be changed until a frequency is selected.
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Use the radio buttons and the dropdown menu to select the time of day to send summary
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Use the radio buttons and the dropdown menu to select the day of week to send summary
Note: To set a day, the frequency must be 7 days or more.
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From the Language of summary dropdown menu, select the language
Note: To display the Junk Summary in a language other than English, you must install the appropriate language packs on your computer.
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If you wish to send the summary to delegates, check the Send to delegates box
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Use the radio buttons to select the summaries to include
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Click Apply Changes