Group Membership

Summary (what you get)

A group is used to share access to secure network resources such as folders/files, public mail folders/calendars, or applications.

Services Included

Services included depend upon the group membership requested. Some groups are given a distribution list, others only need access to a network folder or files, etc.

When Customer Receives It

Each student is assigned to basic groups, such as First-Year Students, Hobart Students, or William Smith Students, upon matriculation and user ID creation. Faculty and staff are also assigned to basic groups upon hire and user account creation. A user who already has access to a resource must either request additional group membership for a user, or request must be verified with the group/network resource owner.

Related Information

HWS IT Services would never ask you to type out your password in an e-mail and send it to us. We do not manage network or e-mail accounts in this manner. It is best practice to never share your password unless you verify, in person, that it is a legitimate request.

Where/how to request this service

Requests for new network folders or distribution lists can be made using the form above.

Requests to change group membership also go through the Help Desk; those requests should come from either someone who already has the same level of permissions as those requested, or a group adviser.

Request Group Membership Support


Service ID: 29582
Fri 8/3/18 10:16 AM
Wed 1/27/21 2:24 PM