Services A-Z (36)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Adding Third-Party Applications to HWS Systems

Adding third-party applications to HWS systems for increased functionality.

C

Cable TV

Live, all-digital, high-definition cable television is provided to select buildings on campus.

Curricular Technology Integration

IT Services can collaborate with faculty to enhance their curriculum by integrating campus technology.

D

Didn't Find What You Need Above? Get Help Here.

IT Services offers technology support in a variety of areas we call our Service Catalog. If you did not find what you were looking for in our Service Catalog or you have a problem, please request IT help here.

E

E-mail Access

HWS provides you with an HWS e-mail account which is accessible from most devices, browsers, and e-mail clients (i.e. mail apps on smartphones, Outlook, Entourage, etc.).

E-Mail Lists

Distribution lists and LISTSERV discussion lists to provide faculty and staff with more options, consistency, and clarity in communication to specific groups.

E-Mail URL Protection

Cyber criminals are becoming increasingly sophisticated, delivering realistic e-mails mimicking EBay, Microsoft, Apple, and more. Our Time-of-Click URL Protection feature evaluates links in your inbox twice; first when a message is delivered, then again when a link is clicked on. The second step means that hackers can no longer send a non-malicious link, pass security features, and then add ransomware to the link address.

Emergency Assistance Stations

Emergency Assistance Stations are positioned across campus with a red HELP button and, in most cases, a blue light. These devices are both free standing and mounted on buildings. By pressing the red HELP button you will be automatically connected to Campus Safety's Emergency Line so they can provide assistance for any emergency needs.

Emergency Phone Call Recording

The RevCord system records emergency phone calls for Campus Safety. All calls incoming in and outgoing, including radio transmissions, are recorded for liability and training purposes.

Equipment Loan

IT Services offers a variety of equipment for loan to students, faculty, and staff to support the HWS curriculum and co-curricular activities. Faculty, students and staff may borrow equipment such as video cameras, tripods and headsets with microphones at the Help Desk.

F

Faculty & Staff Phones and Voicemail

HWS faculty and staff are provided with phones to use in their work spaces, including voicemail support.

File Storage

HWS provides multiple ways for students, faculty, and staff to store and collaborate on files.

H

HWS Credentials

Each HWS network user has an account login ID and password, or HWS credentials. HWS credentials are used to access the HWS network and resources such as file share, e-mail, online learning management software, IT service requests, and much more.

I

Intercollegiate Wireless Service (Eduroam)

Eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. Eduroam allows students, researchers, and staff from participating institutions to obtain Internet connectivity across participating campuses on their devices.

Internet Access

The HWS campus provides three for students, staff, faculty, and a public network for the community and certain devices (gaming consoles, smart TVs, other smart devices).

Internet Access for Smart Devices and Game Consoles

Connect Smart TVs, gaming consoles, and other smart devices to the HWS network.

J

Junk E-mail Prevention

The anti-spam junk e-mail system prevents spam mail from clogging up your HWS e-mail inbox, which reduces your chance of clicking on malicious links or having a virus on your computer, while still allowing you to control what is filtered.

L

Learning Management System (Canvas)

The online learning management system may be used by students, faculty and staff at the Colleges to facilitate file sharing, digital assignment distribution and submission, asynchronous communication, collaborative writing, and more.

M

Microsoft 365

Productivity suite applications including word, excel, powerpoint,and more for desktops, mobile devices, and browsers.

Multi-Factor Authentication (MFA)

Multi-factor Authentication (MFA) provides an additional layer of security when logging into HWS applications on a device for the first time. MFA verifies your identity by requiring additional credentials, like a PIN or answering a challenge question. Once the PIN is entered or the challenge questions are answered, MFA will remember your login on that device for 30 days. You will have to enter MFA credentials once every 30 days on a trusted device so that the security measure remains effective without too much inconvenience to you.

N

Non-HWS Access to Course Technology

For students from other colleges that are taking classes with HWS professors and need access to Canvas or ArcGIS.

P

Printing

Campus printers are available for use by faculty, staff, and students. Printers are available across campus.

Public Desktop Computers

Public desktop computers are available throughout campus for all students, faculty, and staff to use. these computers have specialized software installed to support teaching and learning.

R

Remote Access to HWS Network

The HWS network can be accessed off-campus by the Virtual Private Network (VPN), allowing access to the HWS network drives.

Request Event Support

IT Services can provide supplemental technology for special events within the Colleges' community, such as public lectures, board meetings, and homecoming celebrations. Provide a detailed summary of your event and technology needs, and a technician will be in touch to assist you.

S

Screen and Lecture Capture Consultation

Dedicated help with getting started and using multiple tools to capture your screen or webcam lectures.

Secure Large File Sharing

Students, faculty, and staff can use the HWS Large File Transfer system to securely share files that are too large for normal e-mail attachments. This system allows sending files up to 2GB by e-mailing a link to a secure download Web site that the recipient can click to access.

Software Tutorials

HWS users can view general software tutorials through Infobase Learning. IT Services also provides user support of DataCamp for tutorials specific to data analysis software.

Spatial Analysis Tools

Hobart and William Smith Colleges has access to ESRI ArcGIS 10.X for desktop and associated resources for working with spatial data through a campus-wide education license. Both desktop software and online mapping tools are available, including the Community Analyst (demographic analysis) and Business Analyst (market research) tools. The ESRI software tool platform, ArcGIS, is a commercial GIS software tool that is widely used to display and examine spatial data. In addition to ESRI desktop tools, users can also share created data on the Internet using ArcServer and ArcGIS Online for Organizations software.

Student Phones and Voicemail

Each residence hall room has been supplied with a phone jack and assigned a campus extension (the last four digits of the telephone number).

Survey Tool

IT Services provides a web-based survey tool that may be used by students, faculty and staff at the Colleges. This tool may be used for both simple and complex surveys, and offers an easy-to-use interface, various question types and options, user-friendly survey URLs, and mass e-mail and reporting capabilities.

T

Technology-Enhanced Classrooms

IT Services provides training for the use of the computing and audiovisual technology found in many of our technology-enhanced classrooms.

TV Streaming

HWS provides free TV streaming through SpectrumU. Students and employees can access up to 80 TV Channel apps, such as popular entertainment, international, and sports channels (see below) using your HWS credentials. Along with live TV, SpectrumU offers a sizeable on-demand library with previous episodes, full series, and hit movies when you watch on campus. You can also record up to 20 shows and watch them anytime using cloud DVR for on-campus viewing.

V

Voicemail

HWS voicemail is available for students, faculty, and staff; including the ability to convert voicemail to e-mail.

W

Web Site Space

Space on Colleges' Web servers is available to HWS community members for academic purposes. Editing access may be granted to one or more people. Web sites are created under http://people.hws.edu/web_site_name.

Web Videoconferencing

IT Services provides a Web-based video conferencing tool to allow faculty and staff to conduct meetings online.