Configuring Off-Campus Access to the HWS Network [MacOS]


Instructions for installing and configuring a Mac for Virtual Private Network access.


To use the HWS network off-campus, you will need to connect to a Virtual Private Network (VPN), using either web access or downloading the VPN client. Before connecting, you need to install the VPN software on your computer. In addition to the VPN client, you will need to install the Java SE Dev kit. (It essentially allows the VPN to work properly).

Note: Certain directions may differ depending on if your device is personal or HWS issued. 

Note: You will not be able to use your knowledge-based questions when in the process of accessing the system, you will need to use one of the delivery methods available (phone or email) to receive your 6-digit passcode

Installing and Setting up the VPN client on MacOS

Before proceeding to install the VPN client, you first need to install the Java SE Development Kit


Installing the Java Kit on Your HWS Issued Computer

1. Open Spotlight

2. Search for Self Service

3. Features tab > Java SE Development Kit 15 > Click install

HWS self-service portal


Installing the Java Kit on Your Personal Computer

1. Go to

2. Scroll down to Java Development Kit 15.01 and download the file for the MacOS installer

3. Check the box to accept terms and conditions

4. Click Download

Java Development Kit terms and condiitions download

5. Go to downloads, double click on the install file

6. Go through the installer process

7. When prompted, enter your computer password

8. Click Install Software

9. After installation is complete, click Close 

10. Click Move to trash

Once you have the Java SE Development kit installed, you can move on to installing the actual VPN. The process is the same for both HWS issued devices and personal devices


Installing the VPN Client 

1. Visit to download and install the VPN client

2. Enter your HWS username and password 

3. Click Log In







4. Select a method for receiving your passcode.

5. Click OK

6. Enter the passcode you receive in the field.

7. Click OK


8. When prompted to install Secure EndPoint Manager, click Install


9. Click Continue


10. Go to Downloads, double-click the .dmg file

11. Drag SecureEndpointManager to the Applications folder


12. Go to the Applications folder

13. Double Click SecureEndpointManger

14. Click Open


15. In the Proxy Configuration window, select Use system proxy settings

16. Click OK


17. Go back to the browser you were using for, click Install VPN Client


18. Click Install.

Note: You may be prompted to open, which you should open.


19. When prompted, enter your computer password

20. Click OK


21. Go to applications and double click content tunnel 

22. Once open, double click on add configuration 

23. Restart your computer to complete the process - That's it!!


Need additional help? Contact the HWS IT Services Help Desk.



Article ID: 68829
Wed 12/12/18 11:28 AM
Mon 4/29/24 3:03 PM

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