Voicemail: How to Access Voicemails

Using Your Desk Phone to Access Voicemails
Using Another HWS Phone To Access Voicemails
Using the Web Portal To Access Voicemails
Using an Outside Line to Access Voicemails (Added To Phone Numbers)
Using an Outside Line to Access Voicemails (Not Added To System)

There are a few different ways to access your voicemails from both on and off-campus using a phone. Follow the directions below that best describe how you are accessing your voicemails.

Note: Accessing voicemails through the web portal is no longer possible due to Adobe Flash no longer being supported.

Using Your Desk Phone to Access Voicemails

Using Another HWS Phone To Access Voicemails

Using an Outside Line to Access Voicemails (Added To Phone Numbers)

Using an Outside Line to Access Voicemails (Not Added To System)

 

Using Your Desk Phone to Access Voicemails

1. Dial 3113 (on campus) or 315-781-3113 (off campus)
2. Enter your security code
   If you don’t remember your security code, please see the tutorial on resetting your security code.
3. After announcement of new voicemails, press 2 to listen to the new voicemail
4. Press 6 to skip message

Using Another HWS Phone To Access Voicemails

1. Dial 3113 (on campus)
2. Press * before the security code request is finished
3. Enter your 4-digit extension
4. Enter your security code
   If you don’t remember your security code, please see the tutorial on resetting your security code.
5. After announcement of new voicemails, press 2 to listen to the new voicemail
6. Press 6 to skip message

Using an Outside Line to Access Voicemails (Added To Phone Numbers)

1. Dial 315-781-3113 (off campus)
2. Enter your security code
   If you don’t remember your security code, please see the tutorial on resetting your security code.
3. After announcement of new voicemails, press 2 to listen to the new voicemail
4. Press 6 to skip message

Using an Outside Line to Access Voicemails (Not Added To System)

1. Dial 315-781-3113 (off campus)
2. Press * before the security code request is finished
3. Enter your 4-digit extension
4. Enter your security code
   If you don’t remember your security code, please see the tutorial on resetting your security code.
5. After announcement of new voicemails, press 2 to listen to the new voicemail
6. Press 6 to skip message

Need additional help? Contact the HWS IT Services Help Desk.