Help me! I have a problem!

The General Support service provides a way for students and employees to request help with all technology problems.

Benefits

  • No need to call your problem into the Help Desk
  • Support requests are continuously monitored during regular business hours
  • Faster response time than an e-mail or phone call
  • The ability for you to add all important details

Available to

  • Anyone with an HWS account

Resources

  • Request help by selecting the Request IT Help button on this page. Quickly fill out a small form and the ticket is routed to the correct personnel.
  • If you are requesting a service rather than reporting a problem please use the Service Catalog
 
Request IT Help

Details

Service ID: 29834
Created
Mon 8/13/18 12:55 PM
Modified
Wed 1/27/21 2:18 PM