Didn't Find What You Need Above? Get Help Here.

The General Support service provides a way for students and employees to request help with all technology problems.


  • No need to call your problem into the Help Desk
  • Support requests are continuously monitored during regular business hours
  • Faster response time than an e-mail or phone call
  • The ability for you to add all important details

Available to

  • Anyone with an HWS account


  • Request help by selecting the Request IT Help button on this page. Quickly fill out a small form and the ticket is routed to the correct personnel.
  • If you are requesting a service rather than reporting a problem please use the Service Catalog
Request IT Help


Service ID: 29834
Mon 8/13/18 12:55 PM
Wed 5/8/24 3:51 PM