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Knowledge Base
Categories (10)
Connectivity
Connecting to the wireless, network drives, and SpectrumU
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Course Technology
Canvas, Box, Zoom, smart classrooms, student learning feedback, poster projects
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E-mail
E-mail on devices, shared mailboxes, Outlook calendars, listserv/distribution lists, sending large files, handling junk mail
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Emergency
Assistance stations
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Equipment
MDSC equipment loans, MFD instructions
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Passwords and Access
VPN, MFA, Adobe Creative Suite, password reset, secure FTP
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Printing/Mailing
Connecting to MFD, PaperCut refunds, Print-It printing
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Productivity/Software
Baseline, Box, Zoom, Adobe, M365, MFDs, web-based tutorials, PDFs
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Telephone/Voicemail
Dialing, call forwarding, recording greetings, softphones, voicemail
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Security
Clearing browser cache, pop-ups, ESET Security, system updates, security awareness training
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Popular Articles
Campus E-mail Lists
Set Up SpectrumU on Roku
Mapping Network Drives [iOS]
Clearing Browser Cache [MacOS]
Adding Microsoft Office 365 on a Personal Computer
Recent Articles
Connecting MFD printers to Windows 10
Connecting to MFD printers on a Mac
Creating Customized Student Learning Feedback Forms (SLFF) in EvaluationKit
Student Personal Computers
Campus E-mail Lists
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