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All HWS employees are issued credentials to access the Colleges' network, technology infrastructure, or electric resources as defined in the Acceptable Use Policy. To change or reset a password if you forgot it go to https://myaccount.hws.edu.

Adding third-party applications to HWS systems for increased functionality.

Live, all-digital, high-definition cable television is provided to select buildings on campus.

IT Services has several options for lending conference phones for teleconferences and meetings.

IT Services provides a web-based survey tool that may be used by students, faculty and staff at the Colleges. This tool may be used for both simple and complex surveys, and offers an easy-to-use interface, various question types and options, user-friendly survey URLs, and mass e-mail and reporting capabilities.

The Digital Learning Team can be a collaborative resource to assist faculty with leveraging technology to enhance their face to face classroom as well as the incorporation of technology-based projects in the curriculum.

E-mail listserv lists are a mechanism to distribute information amongst a group of users via e-mail. Lists are highly configurable by the requester, who takes on the role of “List Manager”. Unlike some other e-mail distribution options, recipients of the list may be users within the HWS community (i.e. user@hws.edu) or generic Internet users (i.e. user@gmail.com).

Students, faculty and staff are offered storage space on the HWS network for files that need to be secure, accessible to multiple people, and backed up regularly.

The ability to connect to the Internet at other higher education institutions.

HWS e-mail may be accessed at https://webmail.hws.edu in most Web browsers on any Internet connection. This is the method that IT Services recommends for most users, especially students.

HWS e-mail may also be accessed from an e-mail client such as Outlook, Entourage, or Mail or from many mobile devices such as Androids and iPhones.

Students, faculty, and staff are allotted 20 GB of e-mail storage space. If that space is exceeded, the user will be unable to send or receive messages, while the mailbox will remain open. Users are encouraged to check their mail storage periodically to avoid mail delivery problems.

A time-of-click URL protection feature that detects malicious URLs in real-time when the user clicks on the URL from an e-mail.

Emergency Assistance Stations are positioned across campus with a red HELP button and, in most cases, a blue light. These devices are both free standing and mounted on buildings. By pressing the red HELP button you will be automatically connected to Campus Safety's Emergency Line so they can provide assistance for any emergency needs.

The Colleges uses the Alertus system to disseminate emergency notifications. To receive these notifications on your computer, you must install the Alertus software.

The RevCord system records emergency phone calls for Campus Safety. All calls incoming in and outgoing, including radio transmissions, are recorded for liability and training purposes.