HWS Classroom Technology Support

This article provides a comprehensive collection of support resources and information for technology available in HWS classrooms.

Need Assistance?

If you need additional support or would prefer to speak directly with a technician, contact the Classroom Support Hotline:

• Phone: x4410 or (315) 781-4410
• Email: HelpDesk@hws.edu
• Hours: 8:00 a.m.–4:30 p.m. during the academic year

When contacting the Help Desk by email, a support ticket will be created to track your request.

IT Help Desk

The IT Help Desk is located in the Library and provides in-person and remote support.

• Phone: x4357 or (315) 781-4357
• Email: HelpDesk@hws.edu
• Hours: 8:00 a.m.–8:00 p.m., daily
   

For classroom technology issues, the Classroom Support Hotline (x4410) is the preferred contact during its staffed hours.

Support resources and information for technology available in HWS classrooms.