Bulletins
System Announcement- 2-Week HWS Account Extension
Date: July 13, 2021
Your HWS account was schedule to expire on June 30, 2021 but due to the many unusual needs and exceptions that the COVID pandemic has created we have extended this date to July 15, 2021. This extension will provide additional time for you to preserve data, migrate email and calendar information and create alternative communication channels.
Please refer to our Leaving HWS website for documentation, tips and checklists to help you with this transition.
System Alert - MacOS Mojave Security Update Issue [RESOLVED]
Date: May 28, 2021
Apple has recently released the MacOS Mojave Security Update 2021-004 10.14.6. Users have reported that after installing this update they are unable to log back into their system. We are currently working on a solution that will repair this issue. Until this is available, we ask that you please refrain from applying this update.
System Maintenance Periods during Summer 2021
Date: May 24, 2021
IT Services will work on the Colleges' systems during the time periods listed. Maintenance activities on core technology equipment and systems will be performed which may result in brief outages of HWS network services such as Canvas, wireless, e-mail, printing, file storage, campus phone service, web sites, PeopleSoft, PowerFAIDS, etc.
Security Alert – Malicious Emails
Date: May 19, 2021
We continue to see incoming hacking attempts of malware attached to emails. This bulletin stands as a reminder to remain attentive to any emails that appear suspicious. Malware is software designed to cause damage to a personal device, server, or network. In an email, the malware is usually delivered as an attachment or link. Once the user opens the attachment or clicks on the link, the malware is released and can cause significant disruption on a wide scale.
Please remain vigilant by:
- being on the lookout for phishing schemes
- not clicking on links or opening attachments in emails from unknown senders
- ignoring and deleting unsolicited requests for personal information
- applying the latest security updates to your devices and apps
- ensuring that your anti-virus is running and is up to date
- forwarding spam emails to igotspam@hws.edu
- notifying the Help Desk if you ever question the authenticity of an email
If you think you may have responded to a suspicious e-mail, clicked on a link or have any questions related to phishing attempts please contact the IT Services Help Desk at 315-781-HELP.
System Alert: Adobe Issues - Resolved
Date: May 6, 2021
The Adobe issues have been resolved. You should now be able to access Adobe Creative Cloud.