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Services or Offerings?
IT Services has several options for lending conference phones for teleconferences and meetings.

Report a speakerphone or conference phone problem.

A time-of-click URL protection feature that detects malicious URLs in real-time when the user clicks on the URL from an e-mail.

Students, faculty, and staff can manage junk e-mail filtering by logging in to http://antispam.hws.edu with HWS username and password.

E-mail listserv lists are a mechanism to distribute information amongst a group of users via e-mail. Lists are highly configurable by the requester, who takes on the role of “List Manager”. Unlike some other e-mail distribution options, recipients of the list may be users within the HWS community (i.e. user@hws.edu) or generic Internet users (i.e. user@gmail.com).

IT Services enabled the capability of converting voice messages left on the Colleges’ phone system to media files that are sent to your e-mail account. You can play these media files on devices such as computers, smartphones, and tablets. In addition, this capability gives you the opportunity to easily forward a voice mail to a coworker for collaboration or follow-up.

The RevCord system records emergency phone calls for Campus Safety. All calls incoming in and outgoing, including radio transmissions, are recorded for liability and training purposes.

HWS e-mail may be accessed at https://webmail.hws.edu in most Web browsers on any Internet connection. This is the method that IT Services recommends for most users, especially students.

HWS e-mail may also be accessed from an e-mail client such as Outlook, Entourage, or Mail or from many mobile devices such as Androids and iPhones.

Report a telephone problem.

Students, faculty, and staff are allotted 20 GB of e-mail storage space. If that space is exceeded, the user will be unable to send or receive messages, while the mailbox will remain open. Users are encouraged to check their mail storage periodically to avoid mail delivery problems.

Students, faculty, and staff can use the HWS Large File Transfer system to send documents and files that are too large for normal e-mail attachments. This system allows sending files up to 2GB by e-mailing a link to a secure download Web site that the recipient can click to access.

Students: Each residence hall room has been supplied with a phone jack and assigned a campus extension (the last four digits of the telephone number).

Faculty and staff: Phones are supplied for faculty and staff offices by IT Services.

E-mail is a tool that all members of the community use on a daily basis in carrying out their teaching, research, and operational activities. The HWS distribution lists and LISTSERVs were created to provide faculty and staff with more options, consistency, and clarity in communication to specific groups.

The e-mail distribution lists and LISTSERV e-mail-based discussion lists are a means to separate communication channels for announcements from electronic spaces for discussion.

SpectrumU lets you watch live TV anytime, anywhere on campus using your phone, tablet, laptop, desktop or Roku device. The SpectrumU app is available for free and can be downloaded from the Roku channel store, Android, Amazon, and Apple app stores. Connect to HWS WiFi or on-campus Ethernet network and start enjoying your TV streaming service! Some devices may not be able to connect to HWS-Private; those devices will have access on HWS-Public.

IT Services provides a web-based survey tool that may be used by students, faculty and staff at the Colleges. This tool may be used for both simple and complex surveys, and offers an easy-to-use interface, various question types and options, user-friendly survey URLs, and mass e-mail and reporting capabilities.