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Services or Offerings?
IT Services has several options for lending conference phones for teleconferences and meetings.

Report a speakerphone or conference phone problem.

The RevCord system records emergency phone calls for Campus Safety. All calls incoming in and outgoing, including radio transmissions, are recorded for liability and training purposes.

Report a telephone problem.

Two wireless networks are available: a public network, for guests and certain devices (gaming consoles, smart TVs, other smart devices), and a private network for those with HWS network accounts (students, faculty, staff). Basic instructions for connecting various devices to the wireless networks are available.

Students: Each residence hall room has been supplied with a phone jack and assigned a campus extension (the last four digits of the telephone number).

Faculty and staff: Phones are supplied for faculty and staff offices by IT Services.

SpectrumU lets you watch live TV anytime, anywhere on campus using your phone, tablet, laptop, desktop or Roku device. The SpectrumU app is available for free and can be downloaded from the Roku channel store, Android, Amazon, and Apple app stores. Connect to HWS WiFi or on-campus Ethernet network and start enjoying your TV streaming service! Some devices may not be able to connect to HWS-Private; those devices will have access on HWS-Public.

IT Services enabled the capability of converting voice messages left on the Colleges’ phone system to media files that are sent to your e-mail account. You can play these media files on devices such as computers, smartphones, and tablets. In addition, this capability gives you the opportunity to easily forward a voice mail to a coworker for collaboration or follow-up.

Live, all-digital, high-definition cable television is provided to select buildings on campus.

Students may subscribe to voicemail service for their campus extension.

Voicemail service is supplied for faculty and staff offices by IT Services.

Multi-Factor Authentication (MFA) for HWS services and applications.

IT Services offers technology support in a variety of areas we call our Service Catalog. If you did not find what you were looking for in our Service Catalog or you have a problem, please request IT help here.

All HWS employees are issued credentials to access the Colleges' network, technology infrastructure, or electric resources as defined in the Acceptable Use Policy. To change or reset a password if you forgot it go to https://myaccount.hws.edu.

Emergency Assistance Stations are positioned across campus with a red HELP button and, in most cases, a blue light. These devices are both free standing and mounted on buildings. By pressing the red HELP button you will be automatically connected to Campus Safety's Emergency Line so they can provide assistance for any emergency needs.

The ESRI software tool platform, ArcGIS, is a commercial GIS software tool that is widely used to display and examine spatial data. In addition to ESRI desktop tools, users can also share created data on the Internet using ArcServer and ArcGIS Online for Organizations software.