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HWS users can view general software tutorials through Infobase Learning. IT Services also provides user support of DataCamp for tutorials specific to data analysis software.

Hobart and William Smith Colleges has access to ESRI ArcGIS 10.X for desktop and associated resources for working with spatial data through a campus-wide education license. Both desktop software and online mapping tools are available, including the Community Analyst (demographic analysis) and Business Analyst (market research) tools. The ESRI software tool platform, ArcGIS, is a commercial GIS software tool that is widely used to display and examine spatial data. In addition to ESRI desktop tools, users can also share created data on the Internet using ArcServer and ArcGIS Online for Organizations software.

Public desktop computers are available throughout campus for all students, faculty, and staff to use. these computers have specialized software installed to support teaching and learning.

Each HWS network user has an account login ID and password, or HWS credentials. HWS credentials are used to access the HWS network and resources such as file share, e-mail, online learning management software, IT service requests, and much more.

Dedicated help with getting started and using multiple tools to capture your screen or webcam lectures.

The HWS network can be accessed off-campus by the Virtual Private Network (VPN), allowing access to the HWS network drives.

IT Services provides a Web-based video conferencing tool to allow faculty and staff to conduct meetings online.