Summary (what you get)
IT Services actively facilitates the integration of third-party applications with HWS Systems. These applications may not be supported or licensed by IT Services. In most cases, the support and maintenance of the application are between the user(s) and the third-party vendor.
When you receive it
There is an approval process for all requests for addition to any HWS system. Each application will be reviewed by IT Services for security compliance and overall system stability. The approval process is based on levels of risk. When applicable, a vendor-specific risk assessment is conducted to capture details about the vendor and the sensitivity of the data to which the vendor will have access. This will be used to determine the risk of the vendor.
Service does not include
In most cases, support and maintenance of the application are between the user(s) and the third-party vendor.
Related information
Keep in mind that student, faculty, and course data can be put at risk if shared with non-HWS entities, such as third-party vendors. The requester is responsible to review the application for accessibility, privacy, and intellectual property/data. Information on institutional policies is available:
In the interest of security compliance and overall system stability, IT Services reserves the right to remove a third-party tool at any time.