The General Support service provides a way for students and employees to request help with all technology problems.
Benefits
- No need to call your problem into the Help Desk
- Support requests are continuously monitored during regular business hours
- Faster response time than an e-mail or phone call
- The ability for you to add all important details
Available to
- Anyone with an HWS account
Resources
- Request help by selecting the Request IT Help button on this page. Quickly fill out a small form and the ticket is routed to the correct personnel.
- If you are requesting a service rather than reporting a problem please use the Service Catalog