Remote Access to Computer Lab Software

Faculty and students can remotely access the wide variety of software tools available on public campus computers. Access is granted for curricular needs and upon Faculty requests to IT Services.  If you had access to remote computers in a previous semester, start with Downloading the Splashtop Business App.

Getting Invited and Creating an Account

Downloading the Splashtop Business App

Accessing Campus Computers

Best Practices

Getting Invited and Creating an Account

First time users will receive an e-mail invite to create a Splashtop account.

1. In the invitation email, click on the Accept Invitation Link

2. Click Single Sign-On login

3. Login with your email (AB1234@hws.edu) and password

Note: If you have used the incorrect e-mail, contact the IT Services Help Desk to get it resolved.

Downloading the Splashtop Business App

1. Go to https://my.splashtop.com

2. Click Single Sign-On login

3. Enter your email (AB1234@hws.edu)

4. Click Single Sign On

5. Enter your HWS username and password

6. Click Submit

7. Download the Business App

business app button

Accessing Campus Computers

Accessing campus computers remotely requires the Splashtop Business App. If you have used Splashtop in a previous semester you should already have this installed on your computer.

1. Open the Splashtop Business App

2. Click Single Sign-On Login

3. At the HWS log in screen, enter your HWS credentials

4. Click Submit

5. Locate an available computer, Double-click the computer or click the connect icon

Note: Available computers will look active. Computers that are greyed out are asleep or turned off. Computers with a green circle around them are being used by another student.

Available Computers

6. Log in to the computer using your HWS credentials

Remote Lab Access Best Practices

  • ABUB – Always be using Box! If you are working out of Box Drive while remote accessing the lab computer, then there is no jeopardy of losing your work
  • Always log out of the computer when you are finished using it. Logging out of the computer is separate from disconnecting. You need to log out first and then disconnect the streamer

Need additional help? Contact the HWS IT Services Help Desk.

Details

Article ID: 114499
Created
Fri 8/21/20 2:00 PM
Modified
Mon 2/1/21 3:43 PM