Adding a Shared Mailbox to an E-Mail Client

Adding a shared mailbox, like a departmental email account, to your email client makes it easier to monitor and respond to emails.

Webmail

Outlook (Windows)

Outlook (Mac)

Note: You need to have access rights to the shared mailbox, if you don't have access please have someone from your department contact IT Services.

Adding a Shared Mailbox (Webmail)

  1. Go to webmail.hws.edu
  2. Log in with your username and password
  3. On the left side, right-click or ctrl+click on a mac your name
  4. Click on shared folder
  5. Type the e-mail address of the shared mailbox
  6. Click add

The mailbox will appear on the bottom of you mailbox in the right corner

 

Adding a Shared Mailbox to Outlook (Windows)

  1. Open Outlook
  2. Click Files in the task bar
  3. Click Account Settings
  4. Click account settings
  5. Highlight your email address in the Account Settings Window
    1. Click Change
  6. Go to More Settings on the bottom left
  7. Go to Advanced
  8. Click Add
  9. Type in the e-mail address you want to add
  10. Click Apply on bottom right
  11. Click OK to close that window
  12. Close Outlook and Re open it back again

The mailbox will appear on the bottom of you mailbox in the right corner

 

Adding a Shared Mailbox to Outlook (MacOS)

  1. Open Outlook
  2. Go to Outlook in the task bar
  3. Click Preference
  4. Go to Accounts, under personal settings
  5. Click Advance
  6. Go to Delegates
  7. Click + icon under Open these additional Mailboxes
  8. Type in the email address you want to add
  9. Click OK
  10. Click OK to close that window
  11. Close Outlook and Re open it back again

The mailbox will appear on the bottom of you mailbox in the right corner

 

Need additional help? Contact the HWS IT Services Help Desk.

Details

Article ID: 118358
Created
Wed 10/14/20 5:34 PM
Modified
Sun 1/10/21 8:45 PM