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The RevCord system records emergency phone calls for Campus Safety. All calls incoming in and outgoing, including radio transmissions, are recorded for liability and training purposes.

Emergency Assistance Stations are positioned across campus with a red HELP button and, in most cases, a blue light. These devices are both free standing and mounted on buildings. By pressing the red HELP button you will be automatically connected to Campus Safety's Emergency Line so they can provide assistance for any emergency needs.

Each residence hall room has been supplied with a phone jack and assigned a campus extension (the last four digits of the telephone number).

HWS faculty and staff are provided with phones to use in their work spaces, including voicemail support.

HWS voicemail is available for students, faculty, and staff; including the ability to convert voicemail to e-mail.

Multi-factor Authentication (MFA) provides an additional layer of security when logging into HWS applications on a device for the first time. MFA verifies your identity by requiring additional credentials, like a PIN or answering a challenge question. Once the PIN is entered or the challenge questions are answered, MFA will remember your login on that device for 30 days. You will have to enter MFA credentials once every 30 days on a trusted device so that the security measure remains effective without too much inconvenience to you.

HWS provides you with an HWS e-mail account which is accessible from most devices, browsers, and e-mail clients (i.e. mail apps on smartphones, Outlook, Entourage, etc.).

IT Services offers technology support in a variety of areas we call our Service Catalog. If you did not find what you were looking for in our Service Catalog or you have a problem, please request IT help here.