My wireless signal is sometimes weak or absent

To fix a weak or missing wireless signal check for the following things:

  • Are there any interference sources (e.g. personal wireless access points, cordless phones, microwave ovens) in your room or nearby?
  • Does the wireless signal strength vary within your room (i.e. does one area of your room have a strong signal and one area have a weak signal?) or vary by time of day (e.g. wireless is slower in your room in the evening when there are more people using wireless)?
  • Does your computer receive a stronger wireless signal in other rooms/buildings?
  • Does your computer have a physical switch or a button to turn the wireless on or off? Make sure it hasn't been accidentally set to "off"

Need additional help? Contact the HWS IT Services Help Desk.


Article ID: 68454
Thu 12/6/18 1:58 PM
Mon 12/7/20 8:48 AM

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