My wireless signal is sometimes weak or absent

To fix a weak or missing wireless signal check for the following things:

  • Are there any interference sources (e.g. personal wireless access points, cordless phones, microwave ovens) in your room or nearby?
  • Does the wireless signal strength vary within your room (i.e. does one area of your room have a strong signal and one area have a weak signal?) or vary by time of day (e.g. wireless is slower in your room in the evening when there are more people using wireless)?
  • Does your computer receive a stronger wireless signal in other rooms/buildings?
  • Does your computer have a physical switch or a button to turn the wireless on or off? Make sure it hasn't been accidentally set to "off"

Need additional help? Contact the HWS IT Services Help Desk.

Print Article


Article ID: 68454
Thu 12/6/18 1:58 PM
Mon 12/7/20 8:48 AM

Related Articles (1)

Are you having trouble setting up or using SpectrumU? Here are the most common issues and their resolutions.