Configuring Off-Campus Access to the HWS Network [MacOS]

To use the HWS network from off-campus, you will need to connect to a Virtual Private Network (VPN), using either web access or downloading the VPN client. Before connecting, you need to install the VPN software on your computer. After step 20 of installation you will need to install a second application in order to use the VPN client, directions are different depending on whether or not you are using a personal computer or an HWS-issued computer.

Note: You will not be able to use your knowledge-based questions to access this system, you will need to use one of the delivery methods available to receive your 6-digit passcode

To Install and Setup VPN on MacOS

1. Visit to download and install the VPN client

2. Enter your HWS username and password

3. Click Log In







4. Select a method for receiving your passcode.

5. Click OK

6. Enter the passcode you receive in the field.

7. Click OK


8. When prompted to install Secure EndPoint Manager, click Install


9. Click Continue


10. Go to Downloads, double-click the .dmg file

11. Drag SecureEndpointManager to the Applications folder


12. Go to the Applications folder

13. Double Click SecureEndpointManger

14. Click Open


15. In the Proxy Configuration window, select Use system proxy settings

16. Click OK


17. Go back to the browser you were using for, click Install VPN Client


18. Click Install.

Note: You may be prompted to open, which you should open.


19. When prompted, enter your computer password

20. Click OK


Using Your HWS Issued Computer

1. Open Spotlight

2. Search for Self Service

3. Features tab > Java SE Development Kit 15 > Click install

HWS self-service portal


Using Your Personal Computer

1. Go to

2. Scroll down to Java Development Kit 15.01 and download the file for the macOS installer

3. Check the box to accept terms and conditions

4. Click Download

Java Development Kit terms and condiitions download

5. Go to downloads, double click on the install file

6. Go through the installer process

7. When prompted, enter your computer password

8. Click Install Software

9. After installation is complete, click Close 

10. Click Move to trash


Restart your computer to complete the installation.

Need additional help? Contact the HWS IT Services Help Desk.

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Article ID: 68829
Wed 12/12/18 11:28 AM
Tue 12/15/20 4:20 PM

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