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All HWS employees are issued credentials to access the Colleges' network, technology infrastructure, or electric resources as defined in the Acceptable Use Policy. To change or reset a password if you forgot it go to https://myaccount.hws.edu.

IT Services provides a web-based survey tool that may be used by students, faculty and staff at the Colleges. This tool may be used for both simple and complex surveys, and offers an easy-to-use interface, various question types and options, user-friendly survey URLs, and mass e-mail and reporting capabilities.

HWS e-mail may be accessed at https://webmail.hws.edu in most Web browsers on any Internet connection. This is the method that IT Services recommends for most users, especially students.

HWS e-mail may also be accessed from an e-mail client such as Outlook, Entourage, or Mail or from many mobile devices such as Androids and iPhones.

Students, faculty, and staff are allotted 20 GB of e-mail storage space. If that space is exceeded, the user will be unable to send or receive messages, while the mailbox will remain open. Users are encouraged to check their mail storage periodically to avoid mail delivery problems.

The Colleges uses the Alertus system to disseminate emergency notifications. To receive these notifications on your computer, you must install the Alertus software.

HWS provides multiple ways for students, faculty, and staff to store and collaborate on files.
Box: A secure, self-managed, collaborative space for sharing files, communicating on discussion boards, and to jointly view and edit documents
Network Space: space on the network for files that need to be secure, accessible to multiple people, and backed up regularly

E-mail is a tool that all members of the community use on a daily basis in carrying out their teaching, research, and operational activities. The HWS distribution lists and LISTSERVs were created to provide faculty and staff with more options, consistency, and clarity in communication to specific groups.

The e-mail distribution lists and LISTSERV e-mail-based discussion lists are a means to separate communication channels for announcements from electronic spaces for discussion.

Students, faculty, and staff can manage junk e-mail filtering by logging in to http://antispam.hws.edu with HWS username and password.

To access the Internet on campus, computers can connect to a network port with a network (Ethernet) cable.

Two wireless networks are available: a public network, for guests and certain devices (gaming consoles, smart TVs, other smart devices), and a private network for those with HWS network accounts (students, faculty, staff). Basic instructions for connecting various devices to the wireless networks are available.

Canvas is a web-based learning management system that may be used by students, faculty and staff at the Colleges to facilitate file sharing, digital assignment distribution and submission, asynchronous communication, collaborative writing and additional features and functionalities.

The HWS network can be accessed from off-campus by the Virtual Private Network (VPN). The connection supports mainly access to the HWS network drives.

Students, faculty, and staff can use the HWS Large File Transfer system to send documents and files that are too large for normal e-mail attachments. This system allows sending files up to 2GB by e-mailing a link to a secure download Web site that the recipient can click to access.

Classroom and Event Support staff will support equipment set up and servicing, but they are not responsible for picking up media from the library and/or facilitating media showings in a class.

Before each semester begins, every student receives $15 worth of print credits added to their print quota. Annually, on August 1, accounts reset to $15 worth of credit. On January 1, an additional credit of $15 will be added to the print quota for use in the spring semester. Credits roll over only from fall to spring semesters, but not from spring to fall.