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Services or Offerings?
Students may subscribe to voicemail service for their campus extension.

Voicemail service is supplied for faculty and staff offices by IT Services.

Students: Each residence hall room has been supplied with a phone jack and assigned a campus extension (the last four digits of the telephone number).

Faculty and staff: Phones are supplied for faculty and staff offices by IT Services.

All HWS employees are issued credentials to access the Colleges' network, technology infrastructure, or electric resources as defined in the Acceptable Use Policy. To change or reset a password if you forgot it go to https://myaccount.hws.edu.

The UPS receiving office ships, receives and distributes UPS, FedEx, DHL and Airborne packages for all students, faculty, staff and administration.

The ability to connect to the Internet at other higher education institutions.

IT Services provides a Web-based video conferencing tool to allow faculty and staff to conduct meetings online.

IT Services offers equipment to students, faculty, and staff for curricular use.

IT Services has several options for lending conference phones for teleconferences and meetings.

Multi-Factor Authentication (MFA) for HWS services and applications.

IT Services provides training for the use of the computing and audiovisual technology found in many of our technology-enhanced classrooms.

IT Services provides individualized software instruction and training to faculty, students, and staff. Curricular projects are given priority for resources.

Classroom and Event Support staff will support equipment set up and servicing, but they are not responsible for picking up media from the library and/or facilitating media showings in a class.

IT Services subscribes to Atomic Learning (Infobase), a Web-based library of video tutorials on software including Microsoft Office (Word, Excel, etc.), Adobe Creative Suite (including Photoshop and InDesign), iMovie and more.

IT Services offers technology support in a variety of areas we call our Service Catalog. If you did not find what you were looking for in our Service Catalog or you have a problem, please request IT help here.

HWS provides multiple ways for students, faculty, and staff to store and collaborate on files.
Box: A secure, self-managed, collaborative space for sharing files, communicating on discussion boards, and to jointly view and edit documents
Network Space: space on the network for files that need to be secure, accessible to multiple people, and backed up regularly