Web Videoconferencing

Summary (what you get)

IT Services provides Web-based video conferencing tools for students, faculty and staff to conduct meetings, classes, etc. online.

Services Included

  • Zoom: A self-service web video conferencing tool for anyone on campus to host online meetings, office hours, or project collaboration. All members of the HWS community can access the tool by going to https://hws.zoom.us and logging in using their HWS credentials. All users can share video, screen share, use a virtual dry erase board, and record their meetings. If needed, IT Services staff can teach individuals how to set up and use the tools provided by Zoom. First-time hosts and participants are strongly encouraged to conduct test meetings, a functionality provided by Zoom: https://zoom.us/test.
  • Microsoft Teams: A self-service video conferencing tool for one-to-one or small group meetings. All members of the HWS community can access the tool by logging into https://www.office.com or using the Teams application on their computer. To use for departments or teams, a request can be made for a specific teams to be set-up using the request web-conferencing help button on the right.

What is Not Included

  • Teams is not able to be used as a collaboration platform with people that are not HWS students, faculty, or staff
  • IT Services will not manage the meeting itself. Users will be responsible for facilitating the live meeting.

When Customer Receives It

  • Zoom: Users can immediately access the tool by going to https://hws.zoom.us and logging in using their HWS credentials. First-time users of Zoom will need to install plug-in software that enables Zoom functionalities on your Internet browser. We recommend any training be requested at least one week prior to a meeting.
  • Microsoft Teams: Users can immediately access teams by going to https://www.office.com or using the application on their computer.

Please Note: Zoom requires an update every three months that can be facilitated by the user. Make sure to stay on top of these updates as they will run automatically when Zoom is opened and may delay your ability to join a meeting.

Request Help with Web Conferencing

Related Articles (7)

Troubleshooting Zoom audio issues.
Troubleshooting guides to help get your video working.
Collection of how-to guides for getting started with Zoom and web-conferencing
How-to guide for joining a Zoom meeting
How-To guide for screen sharing during a Zoom meeting.
How-To guides for the different ways to schedule a Zoom meeting.
If you are joining or hosting a meeting individually you can meet anywhere, including your office. Find out what other spaces on campus already equipped for Zoom meetings.


Service ID: 29544
Thu 8/2/18 12:39 PM
Thu 9/28/23 9:48 AM