Knowledge Base

Categories (10)

Connectivity

Connecting to the wireless, network drives, and SpectrumU

Course Technology

Canvas, Box, Zoom, smart classrooms, student learning feedback, poster projects

E-mail

E-mail on devices, shared mailboxes, Outlook calendars, listserv/distribution lists, sending large files, handling junk mail

Emergency

Assistance stations

Equipment

MDSC equipment loans, MFD instructions

Passwords and Access

VPN, MFA, Adobe Creative Suite, password reset, secure FTP

Printing/Mailing

Connecting to MFD, PaperCut refunds, Print-It printing

Productivity/Software

Baseline, Box, Zoom, Adobe, M365, MFDs, web-based tutorials, PDFs

Telephone/Voicemail

Dialing, call forwarding, recording greetings, softphones, voicemail

Security

Clearing browser cache, pop-ups, ESET Security, system updates, security awareness training

Articles (1)

Export Survey Questions from Watermark

This article demonstrates the steps for generating a PDF file export of SLFF survey questions for creating an archive file which can be used to generate questions for use in the replacement software, SmartEvals.