Telephone/Voicemail

Dialing, call forwarding, recording greetings, softphones, voicemail

Articles (14)

Call Forwarding Your Desk Phone

Forward calls from your desk phone to another device

Dialing Phones On the Campus Telephone System

Instructions for dialing from phones on the campus telephone system.

Recording a Greeting on a Sponsored Account

Recording a Greeting From the Sponsor' Desk Phone
Recording a Greeting From an HWS Phone That Is Not the Sponsor's
Recording a Greeting From an Outside Number

Softphone Installation

Instructions to download and install the Avaya 2050PC Soft-Phone on a Windows OS platform.

Transferring A Call To Voicemail

Press TRANSFER > Dial 3112 > Dial EXTENSION > Press CONNECT

Using the Web Portal to Forward a Voicemail

Use the web portal to forward a voicemail. After you complete these steps, the voicemail will remain in your inbox; only a copy will be sent.

Voicemail: How to Access Voicemails

Using Your Desk Phone to Access Voicemails
Using Another HWS Phone To Access Voicemails
Using the Web Portal To Access Voicemails
Using an Outside Line to Access Voicemails (Added To Phone Numbers)
Using an Outside Line to Access Voicemails (Not Added To System)

Voicemail: How to Add an Outside Number to Your Account

Adding an Outside Line to Your Personal Account, with or without the web portal

Voicemail: How to Enable/Disable E-mail Notifications

How to Enable/Disable E-mail Notifications

Voicemail: How to Include Voicemail In E-mail

Using The Web Portal To Enable/Disable Voicemail Attachment In E-mail Notification

Voicemail: How to Record Greetings Off-Campus

Voicemail: How to Record Greetings Off-Campus

Voicemail: How To Record Greetings On Campus

How To Record Greetings On Campus

Voicemail: How To Reset Your Security Passcode

How To Reset Your Security Passcode

Voicemail: How to Set Out of Office

How to set Out of Office (voicemail.hws.edu)