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Forward calls from your desk phone to another device

Dialing Phones On the Campus Telephone System

Instructions for dialing from phones on the campus telephone system.

Updating Phone Numbers and Campus Directory Preferences

You can update your campus phone number and add/edit/remove your mobile (or other) phone number. Change what phone number is displayed in the global address book or the internal phone/e-mail campus directory.

Softphone Installation

Instructions to download and install the Avaya 2050PC Soft-Phone on a Windows OS platform.

Voicemail: How to Access Voicemails

Using Your Desk Phone to Access Voicemails
Using Another HWS Phone To Access Voicemails
Using the Web Portal To Access Voicemails
Using an Outside Line to Access Voicemails (Added To Phone Numbers)
Using an Outside Line to Access Voicemails (Not Added To System)

Recording a Greeting on a Sponsored Account

Recording a Greeting From the Sponsor' Desk Phone
Recording a Greeting From an HWS Phone That Is Not the Sponsor's
Recording a Greeting From an Outside Number

Phishing

Overview of phishing and how to identify a phishing scam

Voicemail: How to Set Out of Office

How to set Out of Office (voicemail.hws.edu)

Voicemail: How to Record Greetings Off-Campus

Voicemail: How to Add an Outside Number to Your Account

Adding an Outside Line to Your Personal Account, with or without the web portal

Transferring A Call To Voicemail

Press TRANSFER > Dial 3112 > Dial EXTENSION > Press CONNECT

Password Reset and Account Set-up

Set up an account with password services and reset your password

My wireless signal is sometimes weak or absent