Popular Services
IT Services offers technology support in a variety of areas we call our Service Catalog. If you did not find what you were looking for in our Service Catalog or you have a problem, please request IT help here.
HWS provides you with an HWS e-mail account which is accessible from most devices, browsers, and e-mail clients. Distribution lists and listserv discussion lists provide faculty and staff with more options, consistency, and clarity in communication to specific groups.
Each HWS network user has an account login ID and password, or HWS credentials. HWS credentials are used to access the HWS network and resources such as file share, e-mail, online learning management software, IT service requests, and much more.
HWS users can view general software tutorials through Infobase Learning. IT Services also provides user support of DataCamp for tutorials specific to data analysis software.
IT Services offers a variety of equipment for loan to students, faculty, and staff to support the HWS curriculum and co-curricular activities.
The HWS campus provides Internet access for students, staff, faculty, and the community through two wireless networks and one wired network.
The HWS network can be accessed off-campus by the Virtual Private Network (VPN), allowing access to the HWS network drives.
Campus printers are available for use by faculty, staff, and students. Printers are available across campus.
Students, faculty, and staff can use the HWS Large File Transfer system to securely share files that are too large for normal e-mail attachments. This system allows sending files up to 2GB by e-mailing a link to a secure download Web site that the recipient can click to access.
Multi-factor Authentication (MFA) provides a layer of security by tying your credentials to your device, like sending verification codes to your smartphone. You will be prompted to verify your identity once MFA is activated for a particular application or web service. Once your identity has been verified, you will be granted access to the application or web service.
IT Services can provide supplemental technology for special events within the Colleges' community, such as public lectures, board meetings, and homecoming celebrations. Provide a detailed summary of your event and technology needs, and a technician will be in touch to assist you.
IT Services can collaborate with faculty to enhance their curriculum by integrating campus technology.
For students from other colleges that are taking classes with HWS professors and need access to Canvas or ArcGIS.
Faculty and staff are granted access to a non-credit bearing Canvas course site for managing groups of students, staff or faculty for administrative or other purposes. The course site is housed in a sub-set of the main Canvas system and is not connected to any Peoplesoft data feeds.
The junk e-mail filter prevents spam mail from clogging up your HWS e-mail inbox, which reduces your chance of clicking on malicious links or having a virus on your computer, while still allowing you to control what is filtered.
HWS provides multiple ways for students, faculty, and staff to store and collaborate on files.
The online learning management system may be used by students, faculty and staff at the Colleges to facilitate file sharing, digital assignment distribution and submission, asynchronous communication, collaborative writing, and more.
Productivity suite applications including Word, Excel, PowerPoint,and more for desktops, mobile devices, and browsers.
Emergency Assistance Stations are positioned across campus with a red HELP button and, in most cases, a blue light. These devices are both free standing and mounted on buildings. By pressing the red HELP button you will be automatically connected to Campus Safety's Emergency Line so they can provide assistance for any emergency needs.
Cyber criminals are becoming increasingly sophisticated, delivering realistic e-mails mimicking EBay, Microsoft, Apple, and more. Our Time-of-Click URL Protection feature evaluates links in your inbox twice; first when a message is delivered, then again when a link is clicked on. The second step means that hackers can no longer send a non-malicious link, pass security features, and then add ransomware to the link address.
Adding third-party applications to HWS systems for increased functionality.
IT Services provides Web-based video conferencing tools for students, faculty and staff to conduct meetings, classes, etc. online.
Eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. Eduroam allows students, researchers, and staff from participating institutions to obtain Internet connectivity across participating campuses on their devices.