Popular Services

IT Services offers technology support in a variety of areas we call our Service Catalog. If you did not find what you were looking for in our Service Catalog or you have a problem, please request IT help here.


Campus printers are available for use by faculty, staff, and students. Printers are available across campus.


IT Services offers a variety of equipment for loan to students, faculty, and staff to support the HWS curriculum and co-curricular activities.


Connect Smart TVs, gaming consoles, and other smart devices to the HWS network.


The HWS campus provides Internet access for students, staff, faculty, and the community through two wireless networks and one wired network.


The HWS network can be accessed off-campus by the Virtual Private Network (VPN), allowing access to the HWS network drives.


The HWS IT Help Desk provides 3D printing services to support academic projects, research, prototyping, and other approved HWS activities.


Each HWS network user has an account login ID and password, or HWS credentials. HWS credentials are used to access the HWS network and resources such as file share, e-mail, online learning management software, IT service requests, and much more.


HWS provides multiple ways for students, faculty, and staff to store and collaborate on files.


IT Services can provide supplemental technology for special events within the Colleges' community, such as public lectures, board meetings, and homecoming celebrations. Provide a detailed summary of your event and technology needs, and a technician will be in touch to assist you.


The Dock is a personalized portal to give students a centralized space to manage their information and access the resources that support their journey, while giving staff the tools they need to guide and assist students along the way.


The online learning management system may be used by students, faculty and staff at the Colleges to facilitate file sharing, digital assignment distribution and submission, asynchronous communication, collaborative writing, and more.


HWS provides you with an HWS e-mail account which is accessible from most devices, browsers, and e-mail clients. Distribution lists and listserv discussion lists provide faculty and staff with more options, consistency, and clarity in communication to specific groups.


IT Services provides Web-based video conferencing tools for students, faculty and staff to conduct meetings, classes, etc. online.


Eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. Eduroam allows students, researchers, and staff from participating institutions to obtain Internet connectivity across participating campuses on their devices.


HWS faculty and staff are provided with phones to use in their work spaces, including voicemail support.


Adding third-party applications to HWS systems for increased functionality.


HWS users can view general software tutorials through Infobase Learning. IT Services also provides user support of DataCamp for tutorials specific to data analysis software.


Public desktop computers are available throughout campus for all students, faculty, and staff to use. These computers, which are a mix of Linux, Mac, and Windows, have specialized software installed to support teaching and learning.


For students from other colleges that are taking classes with HWS professors and need access to Canvas or ArcGIS.


The junk e-mail filter prevents spam mail from clogging up your HWS e-mail inbox, which reduces your chance of clicking on malicious links or having a virus on your computer, while still allowing you to control what is filtered.


Multi-factor Authentication (MFA) provides a layer of security by tying your credentials to your device, like sending verification codes to your smartphone. You will be prompted to verify your identity once MFA is activated for a particular application or web service. Once your identity has been verified, you will be granted access to the application or web service.


Productivity suite applications including Word, Excel, PowerPoint,and more for desktops, mobile devices, and browsers.


Students, faculty, and staff can use the HWS Large File Transfer system to securely share files that are too large for normal e-mail attachments. This system allows sending files up to 2GB by e-mailing a link to a secure download Web site that the recipient can click to access.