My Recently Visited Services
Support assistance with all issues regarding installed and programmed cameras for the use of HWS entities including but not limited to Athletics, Campus Safety, and the Library along with potential support for the managing system(s) based on SLAs.
Elevator phones are managed and maintained by Sodexo with an analog service provided by IT Services. These devices are used to communicate with Campus Safety in the event of a need by a user of the elevator. IT Services provides an analog service to the elevators.
Faculty and staff are granted access to a non-credit bearing Canvas course site for managing groups of students, staff or faculty for administrative or other purposes. The course site is housed in a sub-set of the main Canvas system and is not connected to any Peoplesoft data feeds.
HWS faculty and staff are provided with phones to use in their work spaces, including voicemail support.
Cyber criminals are becoming increasingly sophisticated, delivering realistic e-mails mimicking EBay, Microsoft, Apple, and more. Our Time-of-Click URL Protection feature evaluates links in your inbox twice; first when a message is delivered, then again when a link is clicked on. The second step means that hackers can no longer send a non-malicious link, pass security features, and then add ransomware to the link address.
Productivity suite applications including Word, Excel, PowerPoint,and more for desktops, mobile devices, and browsers.
Eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. Eduroam allows students, researchers, and staff from participating institutions to obtain Internet connectivity across participating campuses on their devices.
The RevCord system records emergency phone calls for Campus Safety. All calls incoming in and outgoing, including radio transmissions, are recorded for liability and training purposes.
Public desktop computers are available throughout campus for all students, faculty, and staff to use. These computers, which are a mix of Mac and Windows, have specialized software installed to support teaching and learning.
HWS provides free TV streaming through SpectrumU. Students and employees can access up to 80 TV Channel apps, such as popular entertainment, international, and sports channels (see below) using your HWS credentials. Along with live TV, SpectrumU offers a sizeable on-demand library with previous episodes, full series, and hit movies when you watch on campus. You can also record up to 20 shows and watch them anytime using cloud DVR for on-campus viewing.
Dedicated help with getting started and using multiple tools to capture your screen or webcam lectures.
Adding third-party applications to HWS systems for increased functionality.
IT Services can provide supplemental technology for special events within the Colleges' community, such as public lectures, board meetings, and homecoming celebrations. Provide a detailed summary of your event and technology needs, and a technician will be in touch to assist you.
For students from other colleges that are taking classes with HWS professors and need access to Canvas or ArcGIS.
Play your part in keeping our data and networks safe by reporting a security incident.
Multi-factor Authentication (MFA) provides a layer of security by tying your credentials to your device, like sending verification codes to your smartphone. You will be prompted to verify your identity once MFA is activated for a particular application or web service. Once your identity has been verified, you will be granted access to the application or web service.
Emergency Assistance Stations are positioned across campus with a red HELP button and, in most cases, a blue light. These devices are both free standing and mounted on buildings. By pressing the red HELP button you will be automatically connected to Campus Safety's Emergency Line so they can provide assistance for any emergency needs.
IT Services offers technology support in a variety of areas we call our Service Catalog. If you did not find what you were looking for in our Service Catalog or you have a problem, please request IT help here.
Space on Colleges' Web servers is available to HWS community members for academic purposes. Editing access may be granted to one or more people. Web sites are created under http://people.hws.edu/web_site_name.
HWS users can view general software tutorials through Infobase Learning. IT Services also provides user support of DataCamp for tutorials specific to data analysis software.
HWS provides multiple ways for students, faculty, and staff to store and collaborate on files.
The anti-spam junk e-mail system prevents spam mail from clogging up your HWS e-mail inbox, which reduces your chance of clicking on malicious links or having a virus on your computer, while still allowing you to control what is filtered.
The HWS network can be accessed off-campus by the Virtual Private Network (VPN), allowing access to the HWS network drives.
IT Services offers a variety of equipment for loan to students, faculty, and staff to support the HWS curriculum and co-curricular activities. Faculty, students and staff may borrow equipment such as video cameras, tripods and headsets with microphones at the Help Desk.
Students, faculty, and staff can use the HWS Large File Transfer system to securely share files that are too large for normal e-mail attachments. This system allows sending files up to 2GB by e-mailing a link to a secure download Web site that the recipient can click to access.