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IT Services provides Web-based video conferencing tools for students, faculty and staff to conduct meetings, classes, etc. online.
The online learning management system may be used by students, faculty and staff at the Colleges to facilitate file sharing, digital assignment distribution and submission, asynchronous communication, collaborative writing, and more.
Students, faculty, and staff can use the HWS Large File Transfer system to securely share files that are too large for normal e-mail attachments. This system allows sending files up to 2GB by e-mailing a link to a secure download Web site that the recipient can click to access.
Campus printers are available for use by faculty, staff, and students. Printers are available across campus.
The HWS campus provides three for students, staff, faculty, and a public network for the community and certain devices (gaming consoles, smart TVs, other smart devices).
The HWS network can be accessed off-campus by the Virtual Private Network (VPN), allowing access to the HWS network drives.
Multi-factor Authentication (MFA) provides a layer of security by tying your credentials to your device, like sending verification codes to your smartphone. You will be prompted to verify your identity once MFA is activated for a particular application or web service. Once your identity has been verified, you will be granted access to the application or web service.
The anti-spam junk e-mail system prevents spam mail from clogging up your HWS e-mail inbox, which reduces your chance of clicking on malicious links or having a virus on your computer, while still allowing you to control what is filtered.
Productivity suite applications including Word, Excel, PowerPoint,and more for desktops, mobile devices, and browsers.
IT Services offers a variety of equipment for loan to students, faculty, and staff to support the HWS curriculum and co-curricular activities. Faculty, students and staff may borrow equipment such as video cameras, tripods and headsets with microphones at the Help Desk.
Public desktop computers are available throughout campus for all students, faculty, and staff to use. These computers, which are a mix of Mac and Windows, have specialized software installed to support teaching and learning.
HWS faculty and staff are provided with phones to use in their work spaces, including voicemail support.
Adding third-party applications to HWS systems for increased functionality.
HWS provides you with an HWS e-mail account which is accessible from most devices, browsers, and e-mail clients. Distribution lists and listserv discussion lists provide faculty and staff with more options, consistency, and clarity in communication to specific groups.
IT Services offers technology support in a variety of areas we call our Service Catalog. If you did not find what you were looking for in our Service Catalog or you have a problem, please request IT help here.
Each HWS network user has an account login ID and password, or HWS credentials. HWS credentials are used to access the HWS network and resources such as file share, e-mail, online learning management software, IT service requests, and much more.
Play your part in keeping our data and networks safe by reporting a security incident.
Faculty and staff are granted access to a non-credit bearing Canvas course site for managing groups of students, staff or faculty for administrative or other purposes. The course site is housed in a sub-set of the main Canvas system and is not connected to any Peoplesoft data feeds.
Eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. Eduroam allows students, researchers, and staff from participating institutions to obtain Internet connectivity across participating campuses on their devices.
Elevator phones are managed and maintained by Sodexo with an analog service provided by IT Services. These devices are used to communicate with Campus Safety in the event of a need by a user of the elevator. IT Services provides an analog service to the elevators.
HWS provides multiple ways for students, faculty, and staff to store and collaborate on files.
IT Services can collaborate with faculty to enhance their curriculum by integrating campus technology.
HWS users can view general software tutorials through Infobase Learning. IT Services also provides user support of DataCamp for tutorials specific to data analysis software.
Space on Colleges' Web servers is available to HWS community members for academic purposes. Editing access may be granted to one or more people. Web sites are created under http://people.hws.edu/web_site_name.
Dedicated help with getting started and using multiple tools to capture your screen or webcam lectures.